PRIVACY POLICY
Studio Nativo operates this store and website, including all related information, all content, all features, tools, products, services to provide you as a customer with a customized shopping experience referred to as the Services. Studio Nativo is powered by Shopify which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, disclose your personal data when you visit, use, make a purchase or complete another transaction through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service this Privacy Policy prevails regarding the collection, processing, disclosure of your personal data.
Please read this Privacy Policy carefully. By using accessing any of the Services you confirm that you have read this Privacy Policy understand how your information is collected, used, disclosed as described in this Privacy Policy.
Personal data we collect or process
When we use the term personal data we mean information that identifies or can reasonably be linked to you or another individual. Personal data does not include information collected anonymously or data that has been deidentified so it cannot be linked to you. We may collect or process the following categories of personal data including inferences depending on how you interact with the Services, where you live, to the extent permitted required by applicable law:
Contact details including name, address, billing address, shipping address, phone number, email address
Financial information including credit card numbers, debit card numbers, financial account numbers, payment details, transaction details, payment method information, payment confirmations, other payment related data
Account information including username, password, security questions, preferences, settings
Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, cancel, your past transactions
Communication with us including information you provide when contacting support
Device information including device data, browser, network connection, IP address, unique identifiers
Usage information including how, when you interact with navigate the Services
Sources of personal data
We may collect personal data from:
Directly from you including when you create an account, use the Services, communicate with us
Automatically through the Services including via your device, cookies, similar technologies
From service providers including when they collect process data on our behalf
From partners or other third parties
How we use your personal data
Depending on your interaction with us we may use personal data for:
Providing, personalizing, improving the Services. This includes fulfilling contracts, processing payments, delivering orders, remembering preferences, sending account notifications, handling transactions, managing accounts, facilitating returns exchanges, enabling reviews, creating a customized experience such as product recommendations
Marketing advertising. Sending marketing messages via email, sms, post, showing ads on our Services or other websites based on your activity
Security fraud prevention. Verifying accounts, ensuring secure transactions, detecting investigating fraudulent illegal harmful activity, protecting safety
Communication. Providing support, answering questions, maintaining relationship
Legal purposes. Complying with laws, responding to legal requests, handling disputes, enforcing policies
How we disclose personal data
We may disclose personal data:
To Shopify, vendors, third parties providing services such as IT management, payments, analytics, support, storage, shipping
To business marketing partners for advertising based on your activity. These partners use data according to their own privacy policies. Depending on your location you may request that we do not share data for targeted ads
When you instruct or consent to disclosure such as shipping or social media integrations
Within our corporate group
During business transactions such as mergers or bankruptcy, to comply with legal obligations, enforce policies, protect rights
Relationship with Shopify
The Services are provided by Shopify which collects processes personal data related to your use of the Services. Your information may be transferred shared with Shopify third parties in other countries to provide improve Services. Shopify may use your data for enhanced features based on your activity across merchants. Shopify is responsible for this processing including handling your rights requests. More information is available at Shopify privacy policy https://privacy.shopify.com/en
Third party websites links
The Services may include links to third party websites. We are not responsible for their privacy practices. Information shared publicly may be visible to others without restriction. Inclusion of links does not imply endorsement.
Children’s data
The Services are not intended for children. We do not knowingly collect data from minors. If a child has provided data contact us to request deletion.
Security retention
No system is fully secure. Data transmission may not be secure. Avoid sending sensitive data through unsecured channels.
We retain personal data based on necessity such as account maintenance, legal obligations, dispute resolution, policy enforcement.
Your rights choices
Depending on your location you may have rights including:
Access information
Delete data
Correct data
Data portability
Manage communication preferences
If located in UK or EEA you may also have:
Object to processing restrict processing
Withdraw consent
You may exercise rights through the Services or by contacting us. We may verify identity before processing requests.
Complaints
If you have concerns contact us. You may also file complaints with your local authority.
International transfers
Your data may be transferred stored processed outside your country. We use approved transfer mechanisms such as standard contractual clauses unless the country provides adequate protection.
Changes
We may update this Privacy Policy. Updates will be posted with a revised date.
Contact
For questions or requests contact:
info@studionativo.com
Badvägen 7
Fjällbacka
45740
Sweden
We are the data controller for your personal data under applicable law.
